The Manager of Service Provider Oversight – Relationships (“Manager”) reports directly to the Senior Vice President, Director of Deposit, Card, and Loan Operations and is responsible for all aspects of the day-to-day oversight, supervision, and management of designated Service Providers that support Mode Eleven Service’s (“Mode Eleven”) banking-as-a-service and payments platforms.

The Vice President, Platform Oversight and Relationship Management (“Vice President” or “VP”) reports directly to the Senior Vice President, Director of Deposit, Card, and Loan Operations and is responsible for overall management of the Platform Oversight and Relationship Management Department at Mode
Eleven Services (“Mode Eleven”).